Privacy Policy
Last updated: June 2026
1. Information We Collect
When you use AICAD-X, we collect information you provide directly: your name, email address, and company name when you create an account. We also collect usage data including design actions, API calls, and feature usage to improve our service.
2. Your Designs
Your 3D designs, sketches, and project data are yours. We do not use your design data to train AI models or share it with third parties. Design data is encrypted at rest (AES-256) and in transit (TLS 1.3).
3. How We Use Information
We use your information to:
- • Provide and maintain the AICAD-X service
- • Process your transactions and send related information
- • Send technical notices, updates, and security alerts
- • Respond to support requests
- • Monitor and analyze usage trends to improve the platform
4. Data Storage & Security
All data is stored on secure AWS cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including intrusion detection, audit logging, and regular security assessments.
5. Third-Party Services
We use select third-party services for infrastructure (cloud hosting), payment processing (Stripe), and analytics. These providers are contractually bound to protect your data and only use it as instructed.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export all your designs and project data. To exercise these rights, contact us at privacy@aicad-x.com.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies are optional and can be disabled in your account settings.
8. Contact
For privacy-related questions, contact us at privacy@aicad-x.com or write to: AICAD-X, Andrew Elcome.